How to order a Clevercow Cake...

Send us a form via the 'contact us' page, try to include the following information...

  • The event location and delivery time (wedding only)
  • how many people you will need to feed
  • three flavours from our flavour list you would like to sample (Wedding Only) 
  • an idea of what kind of cake design you are looking for
  • Your Budget for the cake (this way we will be know how much work we can put into the cake)

If you have seen a cake that you like on another website then please include a link to the site,  if you have a picture then you can email it to [email protected] 

 

When emailing for a quote then make sure you have taken a look at our Prices page & don't forget our price promise! 

  When we receive your email then we will either give you a call back or drop you an email.

 The majority of the time we will send you a couple of different ideas and how much they cost.

 

After agreeing on a cake...

 

What's your payment policy?

 Cakes must be paid in full before we even turn on the oven!

 A 50% non-refundable deposit is required to reserve your order, the remainder is due at least two weeks prior to your event. (Unless stated by Clevercow)

 

Your order is not confirmed until we have received your 50% non-refundable deposit.

Payment can be made preferably made via online banking or paid directly into our account but we also except cash, cheque or paypal.

 Cake orders placed with less than two weeks notice require payment in full.

In the event of a cancellation we can pay a refund minus the 50% non-refundable deposit.

 In the event no deposit was paid at the time of booking the full amount shall automatically include the 50% non-refundable deposit.

 There is no refund on orders cancelled within 5 business days of the event date. And within 48hrs for our last minute service.